How TaskUs Accelerates Global Language Assessment with Hallo
<30 MINUTES
Assessment evaluation time
MULTILINGUAL
Spoken-language assessments across a wide range of languages
INDUSTRY
Business Process Outsourcing / Customer Experience
REGION
Global
COMPANY SIZE
64,000
HALLO PRODUCTS USED
Spoken Language Assessments
THE CHALLENGE
Supporting Diverse Language Requirements at Scale
For a global organization like TaskUs, language proficiency can be an important part of evaluating candidates and supporting client requirements.
With teams and clients operating across different markets, TaskUs needs the flexibility to assess candidates across a broad range of languages—not just English.
At the same time, client requirements can vary significantly. Standardized assessments may not always provide the level of customization needed for specific roles, programs, or language requirements.
TaskUs needed an assessment partner capable of combining multilingual coverage with the flexibility to adapt assessments to individual client needs.
THE SOLUTION
Flexible Language Assessments Built Around Client Needs
Hallo provides TaskUs with access to spoken-language assessments across a wide range of languages, helping the organization support diverse global hiring requirements.
One of the key advantages for TaskUs has been Hallo’s ability to adapt assessments to specific client needs.
According to Laura Sofía Vásquez, the adaptability of the Hallo team and platform has stood out from her experience.
“Their adaptability to client needs is exceptional, offering impressive turnaround times even for custom assessment builds.”
— Laura Sofía Vásquez, TaskUs
Rather than being limited to a one-size-fits-all assessment approach, TaskUs can work collaboratively with Hallo to develop assessment experiences aligned with specific requirements.
THE RESULTS
Faster Evaluation Across Multiple Languages
With Hallo, TaskUs can evaluate candidates using spoken-language assessments covering a wide range of languages.
The assessment process also provides a fast turnaround, with evaluation taking less than 30 minutes.
This enables TaskUs to move through candidate evaluation more efficiently while supporting the multilingual needs of its global operations.
“Because they have spoken languages assessments for a variety of languages.”
— Laura Sofía Vásquez, TaskUs
And when a standard assessment doesn’t fully meet a client’s needs, Hallo’s customization capabilities provide additional flexibility.
CUSTOM ASSESSMENTS WITHOUT THE LONG WAIT
Adapting Quickly to Client Requirements
For TaskUs, one of the most valuable aspects of the partnership is the ability to respond quickly when a customized assessment is required.
Custom assessment development can often introduce additional delays into the recruitment process. Hallo’s ability to turn around customized assessment builds quickly helps TaskUs respond to changing client requirements without unnecessarily slowing down its evaluation process.
Laura highlighted this adaptability as a key strength:
“Their adaptability to client needs is exceptional, offering impressive turnaround times even for custom assessment builds.”
— Laura Sofía Vásquez, TaskUs
SUPPORTING A GLOBAL, MULTILINGUAL WORKFORCE
TaskUs operates in a highly diverse global environment where language capabilities can be critical to delivering the right talent for different clients and markets.
Hallo’s broad range of spoken-language assessments gives TaskUs greater flexibility when assessing candidates for multilingual roles.
“They provide spoken language assessments across a wide range of languages to support diverse global needs.”
— Laura Sofía Vásquez, TaskUs
This combination of language coverage, customization, and speed allows TaskUs to build an assessment process that can adapt to the requirements of different clients and markets.
Hallo makes hiring international
employees effortless
80+
Languages
7,000,000+
Assessments per Year
160+
Countries
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