Building a Customer Base is part 01 of the Customer Journey course series is designed to teach students the language and skills they need to ensure they find the right customers, deliver the service they need, and gain their loyalty.
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Curriculum Overview
Learn about the processes of building a customer journey map, a client profile, and conducting market research. Also learn the language you will need to make a great first impression and communicate the benefits of your service. This course is for anyone looking to improve their language skills and become better at providing high quality customer service.
Click here to view the complete curriculum overview.
- Lesson 1: Journey Mapping
- Lesson 2: Customer Profiles
- Lesson 3: Competitor Analysis
- Lesson 4: Mid-course Review
- Lesson 5: New Customers
- Lesson 6: Elevator Pitches
- Lesson 7: Following Up
- Lesson 8: Final Review
If this sounds like something you’d like to teach your students on Hallo, then download it now and get teaching!
